Last updated: 12 August 2026
Information we collect
We may collect account and profile details, identity-verification information, campaign membership and activity, contribution and wallet transaction records, device and usage information, and communications you send to support.
How we use information
We use information to provide and secure accounts, operate campaigns and wallet features, process requests, maintain records, prevent misuse, respond to support and complaints, improve the service, and meet legal obligations.
Lawful bases
Depending on the activity, we process personal information to perform a contract, comply with legal obligations, protect legitimate interests, or with your consent. Where consent applies, you may withdraw it without affecting earlier lawful use.
When information is shared
We may share information with campaign participants where needed for shared campaign records, with service providers that help us operate Ajowallet, or with authorities where disclosure is required by law.
Retention and security
We retain information only for as long as needed for the purposes described here, including recordkeeping, dispute resolution, security, and legal requirements. We use reasonable organisational and technical safeguards, but no system can guarantee absolute security.
Your privacy rights
Subject to applicable law, you may request information about our use of your data, access or correct it, object to or restrict certain processing, request deletion or portability where available, and lodge a complaint with the Nigeria Data Protection Commission.
Contact us
To ask a privacy question or exercise a privacy right, email support@ajowallet.com. We may need to verify your identity before completing a request.